Privacy Policy
Privacy - Security and Protection on the Internet
Responsible for data processing on our website:
CARAMEL home beauty & more
Baslerstrasse 73
8048 Zurich
Switzerland
Telephone: Tel.: 0765778070
Email: info@caramelshop.ch
The topic of data protection and security often causes uncertainty and questions when using online offers. We would like to counter this with the greatest possible transparency and at this point explain to you in detail to what extent data is collected when you use our website and for what purpose this data is used.
1. What is personal data?
Personal data is information about the personal or factual circumstances of an identifiable or specific natural person. Personal data includes, for example, your name, your address, your telephone number, your birthday (if specified), your e-mail address.
Information that cannot be linked directly or indirectly to you, such as the number of users of a page or the popularity of individual websites, is not personal data. This anonymous data is used exclusively for statistical purposes and to optimize the website.
2. Processing and use of personal data
When using our website, for the purpose of system security, the web servers store connection data of the requesting computer, the websites that you visit, the date and duration of the visit, the identification data of the browser and operating system type used as well as the website from from which you visit us.
This data is stored anonymously so that the creation of personal user profiles is excluded.
3. Collection and handling of personal data
If you use the order option on our website, we need the following data for the purpose of order processing:
Salutation
First Name, Last Name
Address data (sending invoice)
Date of Birth / Age
phone number
E-mail address (order confirmation sent)
Credit card details in case of payment by credit card
4. Use of Cookies
When you visit our website, information may be stored on your computer in the form of cookies, for example to recognize visitor preferences and to be able to optimally design the website accordingly. This helps us, for example, to make navigation easier and to achieve a high level of user-friendliness.
Cookies are text files that are stored on the user's hard drive when visiting a website. They are not dangerous for your computer and cannot be viewed by third parties. They allow information to be kept for a certain period of time and to identify the user's computer.
If you accept our cookies, they remain on your computer for a period of 30 days unless you delete them beforehand. During an online booking, cookies are temporarily stored for the course of the booking. These are automatically deleted after 30 minutes of inactivity or after closing the website.
You can object to the collection and storage of your data via this service at any time. If you want to avoid the activation of cookies, deactivate them in your browser. Please note, however, that switching off cookies can limit the use of the website and the services offered.
5. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Analytics uses cookies, which are stored on your computer and enable an analysis of your use of this website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
We would like to point out that on this website, Google Analytics has been expanded to include the code "gat._anonymizeIp();" in order to ensure that IP addresses are recorded anonymously (so-called IP masking). If IP anonymization is activated on our website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information to evaluate your use of our website, to compile reports on website activity for us and to provide us with other services related to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google.
By using this website, you consent to the processing of data about you by Google and the manner of data processing described above and the stated purpose. You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent the collection and processing by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de ._cc781905-5cde-3194 -bb3b-136bad5cf58d_
Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ ._cc781905-5cde- 3194-bb3b-136bad5cf58d_
6. Use of Social Plugins
Our website uses plugins from the social network Facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook")._cc781905-5cde-3194-bb3b -136bad5cf58d_
If you call up a page on our website that has a plug-in, a connection to the Facebook servers will be established automatically. As a result, the content of the respective plug-in is transferred to your browser and integrated into the website display. We are also informed which of our Internet pages you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal user account.
By actively using the plug-in functions (e.g. clicking the "Like" button, posting a comment), this information is also assigned to your Facebook account. You can only prevent this by logging out before using the plug-in. You can read more information about the purpose, collection and use of your data by Facebook, as well as your related rights and setting options to protect your privacy, directly in Facebook's data protection information.
If you, as a Facebook member, do not want the data to be linked, please log out of your account before using our website and delete the cookies that have been set.
This website anonymously collects and processes information about your usage behavior (e.g. which subpages you accessed during your visit). We use this data to show you interest-based advertising and thus also to be able to offer you added value. A cookie is stored on your computer to record your usage behavior. In order to optimize advertising based on your usage interests, we use the tools listed below permanently or temporarily and work together with the providers mentioned. This information is stored using a pseudonym, so that personal identification is generally excluded. You can prevent the storage of cookies by selecting "Do not accept cookies" in your browser settings. You can also set your browser so that it asks you whether you agree before setting cookies. Finally, you can also delete cookies that have been set at any time. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You may have to reactivate opt-out cookies that have already been set after deleting the cookies. We use the following tools and providers to collect data for the delivery of usage-based online advertising.
Tool
Provider's data protection information
and possibility of objection (opt-out)
Google Adwords Conversion
https://support.google.com/adwords/answer/1722022?hl=en
https://www.google.com/settings/u/0/ads/anonymous?hl=de&sig=ACi0TCgbJZ82qHPMEYoQJIy26Ljqx57yhP0ScvxTnIVEJBZMdU7
7SQUCZAYG1XAFfrbRPq9NN6Q3XntWfoR5P_U_AMV-sgbC0vMVzWRy8PoL4UlDPINr8p8
Google Dynamic Remarketing
https://www.google.de/intl/de/policies/privacy/
https://www.google.com/settings/u/0/ads/authenticated?hl=de
Google Analytics
https://www.google.de/intl/de/policies/
http://www.google.com/analytics/terms/de.html
https://tools.google.com/dlpage/gaoptout?hl=de
https://support.google.com/chrome/answer/95464?hl=de
Google Doubleclick
https://www.google.de/intl/de/policies/privacy/
https://www.google.com/settings/u/0/ads/authenticated
https://www.facebook.com/privacy/explanation
https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fsettings%2F%3Ftab%3Dads
8. Sweepstakes, contests and similar promotions
On our website we offer permanent or temporary opportunities to participate in sweepstakes or competitions and similar campaigns. In order to process these campaigns, personal data such as e-mail address, name, address and any other data required for the campaign may be collected and processed. All personal data provided as part of such a campaign will only be used to process the campaign, e.g. to determine the winner, notify or send the prize. The data will be deleted after the action has ended.
9. Newsletter
You have the option of registering for our free newsletter on our site. The newsletter contains news and advertising. To register for the newsletter, we need the following information:
First name, last name (personal address in the newsletter)
E-mail address (sending the newsletter)
You can unsubscribe from the newsletter at any time. You can do this by contacting us directly or by using the “Unsubscribe from the newsletter” link that is included in every newsletter.
10. Forms
On our website there is the possibility to contact us on various topics. Depending on the background of the contact, various data are requested in the form. Personal details such as title, first name, last name, telephone number and email address are usually mandatory for the purpose of establishing contact and addressing you personally.
11. Data security
In order to ensure that the data is transmitted securely, it is transmitted via a secure SSL connection. Unauthorized third parties therefore have no way of reading your data during transmission. You can recognize the SSL-protected pages by the fact that the address does not start with http:// as usual, but with https://. In addition, a small closed padlock appears in most browsers (e.g. in the status bar at the bottom of the screen).
12. Links to other websites
The website contains links to third-party websites. This privacy statement does not extend to other providers. We have no influence on whether their operators comply with data protection regulations and therefore assume no responsibility for the accuracy, timeliness and completeness of the information provided there.
13. Transfer of data to third parties
Any commissioned service providers (contract data processors, e.g. data centers or letter shops) may be used in accordance with instructions in order, among other things, to operate the website or send letters or e-mails. All contract data processors only receive personal data to the extent that you have consented to the data processing and use or you only have access to the data for as long as is necessary for the provision of the services.
The data will not be passed on to uninvolved third parties. Something else applies if we are required by law or by court order to disclose and transmit the data.
A customer profile can be created by registering at www.caramelshop.ch. Purchasing data as well as data related to access to digital channels can be used. When visiting digital channels, information from the log files is collected and added to the customer profile. Customer account data can be merged with data from other sources and supplemented with data from address dealers (e.g. Post Match Move). The collected customer data may be used in particular for marketing and advertising purposes as well as for creating statistics (e.g. market research).
14. Right of withdrawal and inspection
You are entitled to object to the storage of your personal data at any time, provided that there are no contractual or legal reasons against it.
Upon request, you will receive information about the data stored about you free of charge. Furthermore, you have the right to correct, delete or block your data. Under certain circumstances, legal regulations may prevent deletion, in particular with regard to data for billing and accounting purposes.
The data will be deleted as long as storage is not necessary for the aforementioned reasons.
The personal data you provide when booking will be used to send advertising content by email. You can object to this use at any time at info@caramelshop.ch.